Vocalocity doesn't require you to sign a contract. However, it also doesn't provide a service level agreement, which guarantees how reliable your service will be. This VoIP company has helpful features such as Find-Me/Follow-Me, but it lacks advanced queuing options.
This medium or small business VoIP service provides three types of plans. You can pay per minute, have only virtual extensions through your PCs or Macs, or pay a low monthly cost for unlimited incoming and outbound calls. Keep in mind that in order for calls to be covered by the unlimited plan, they must be made within the continental U.S. or Canada. All other calls are considered international calls and come with additional fees.
With Vocalocity, you don't have to sign a contract and you can keep your original telephone number. You can also make free in-network calls.
Vocalocity has Outlook and LinkedIn integration. This makes it easy to call your contacts. The Outlook download is on this business VoIP's website.
You can decide whether your calls will ring simultaneously on your office phone, cell phone and another location. Another option you have is Follow Me, which gives you the power to determine phone or phones ring when someone calls you. For instance, you can set your mobile and office phones to ring simultaneously.
Another convenient feature this business VoIP service provides is that it converts voicemail messages to MP3 files and sends them to your email. This form of voicemail makes it easier to keep track of incoming messages. You can get an additional feature that transcribes your voicemails for you as well if you'd like.
In order to make conference calls through this business VoIP, you have to go through a third party. This isn't very convenient, and additional fees apply. However, you can have up to 30 callers involved.
Vocalocity has limited options when it comes to queuing calls. This business VoIP only has a hunt group option. Instead of distributing calls evenly to everyone on the list you've compiled, the first person receives more calls than the last person on the list.
The online account management tool that Vocalocity has enables you to adjust the settings. The analytics this system provides are basic. While this service gives you raw data, other business VoIP providers display graphs and charts.
This business VoIP service didn't disclose the number of server locations it has. It didn't share whether it is fully redundant either. Additionally, Vocalocity doesn't provide a service level agreement, which is a document that guarantees how reliable a company's network will be while you use the service.
With the 30-day money-back guarantee, you can determine whether this service will meet your needs. If you need assistance, you can contact the company via telephone and email. You can find tutorials and a FAQs section online.
Vocalocity business VoIP has many of the features you'd expect to find in a phone service. It also has flexible service plans. The only thing you may want to consider when you look into this service is its network reliability.
Vocalocity doesn't require you to sign a contract. It provides Microsoft Outlook and LinkedIn integration to make it easier for you to contact your clients and associates.
This company doesn't provide a service level agreement that guarantees how reliable its service will be. It also only has a basic queuing feature that unevenly distributes the incoming-call load disproportionately to those who are at the beginning of the list.
This business VoIP service doesn't share information about its network reliability. However, it doesn't require you to have a contract, so if it doesn't meet your needs, switching providers shouldn't be too much of a problem.