Move into the digital age with a business VoIP phone system from our TopTenREVIEWS Gold Award winner, RingCentral. We were impressed with their performance in every one of our categories, boosting them to the top of our rankings with exceptional service plan features like unlimited minutes, free in-network calls and unlimited extensions. They offer a wide breadth of calling features, including a mobile app that allows you to answer VoIP calls with your smartphone. Their system is very easy to set up and use, and they provide plenty of customer support. As we compared this service to its competitors, it was no surprise to us that they ended up at the top of the list of the best business VoIP services.
RingCentral is the top-rated cloud-based business phone system affording unprecedented mobility, reliability and crystal clear sound quality in the fast-paced business world. All of their business VoIP solutions are hosted at their premises, removing the need for you to maintain your old, outdated phone system. Rather than using a standard PBX (private branch exchange), RingCentral manages and routes your calls through their system, piping the call to you through your internet lines. Their aim is to simplify the process of implementing a VoIP system as much as they can, and this became very apparent as we tested their service. You won’t regret purchasing business VoIP service through RingCentral.
This small business VoIP service ended up in the number one position on our lineup largely due to their superb service plans and robust customer support. They were one of the few services that we reviewed that provided unlimited extensions as well as unlimited calling minutes, putting them way ahead of the competition by giving you ultimate flexibility with your selected plan. They are also the only business VoIP provider to provide a money-back guarantee. In addition, they also provide every other customer service option that we looked for, including an FAQs section, telephone and email support, tutorials and a user forum. RingCentral’s business VoIP packages impressed us at every turn, and we’re pleased to be able to tell you about them.
RingCentral brings every service plan feature to the table, satisfying almost every major need you might have as you transition over to a full VoIP system. If you need a business VoIP solution with unlimited extensions and minutes, you can’t go wrong with RingCentral.
In modern communication, unlimited is the name of the game and that’s exactly how many minutes RingCentral provides for you with their plans. While this is limited to only calls within the US and Canada, it still offers plenty of functionality for the majority of users. And when you consider that this huge number of minutes is available to you along with a bottomless variety of extensions, you get an idea of just how powerful and versatile this business VoIP service is.
Even if you do find that you need to call internationally, RingCentral offers very competitive rates on long-distance calls. You will be able to conduct business in countless countries without paying astronomical usage rates. Their international rates are some of the lowest we’ve seen, actually. You can be sure that you’re getting the best value for your dollar with this business VoIP service.
RingCentral offers customizable plans for almost every business need that you might have. You can optimize your business VoIP plan with RingCentral for the features you need and the number of users that you need to serve. RingCentral defines a “user” as any physical device that will be receiving calls, including softphones (calls answered on a computer), headsets, handsets, conference phones and fax machines. Each of these constitutes an individual user, so be sure to take that into consideration when making your purchase decision.
With RingCentral’s hosted virtual PBX, you can take advantage of their business VoIP online account management system. This online tool allows you to control extensions, devices, call logs, contacts, voicemail and preferences, all from the convenience of their proprietary web application. The flexibility of this system setup is amazing; you can access your preferences and modify settings from anywhere that you can log in to RingCentral’s control panel. Whether you’re in the office monitoring calls or just checking up on the system before a flight to meet with a client, you will always have access to your configurations with RingCentral.
You can take advantage of RingCentral’s conference calling abilities with both of their plans, making either one a great match for your small business. These conference calls are limited to three attendees, however, so you may need additional lines or phones for larger meetings. You will find that this will cover most of your conference-calling needs, however.
If you’re looking to install this business VoIP solution in a call-center area, sufficient call queue features are available to help you get your customers into a convenient holding queue while you take care of them. You can also transfer calls to other extensions quickly and easily with their phone’s transfer abilities.
You are also able to place phone calls between computers with RingCentral’s “softphone” option. This feature allows you to call a digital phone number and answer the call from your computer without the need for a traditional phone. You can access this feature from any of your internet-connected computers, adding greater flexibility to your chosen business VoIP plan. Along with this added bonus, you can create a selection of virtual phone numbers, assigned directly to a computer. This will constitute a new user, however, so you will need to adjust the cost of your chosen plan accordingly.
The e911 service is included for all customers buying a line, but there is an e911 service charge as part of fees and taxes. This fee is standard with most VoIP providers. e911 services allow you to use a VoIP line to call a 911, as opposed to a requiring a standard phone to do so.
You will have little difficulty setting up and using RingCentral’s business VoIP system. They offer several handsets that you can purchase if you do not already have VoIP compatible phones, and they’ve selected devices that will make the transition to VoIP quick and simple. Their online account management system was also easy to navigate and pleasantly intuitive. We never had trouble locating the functions we needed; the interface was completely self-explanatory.
If you’re in need of some support while installing or using RingCentral’s business VoIP, you’re well covered. You can find answers to almost any question in their robust FAQs section and selection of tutorials. If, however, these options fail you, you can contact a live representative through email or phone. You can also ask questions on their user forum or through their live chat feature.
RingCentral offers the best business VoIP service available. You will find that their customizable service plans and features meet your every need. With this, their service is exceptionally easy to use, and the customer support backing it is impressive. You will not be disappointed with a business VoIP system from RingCentral.
