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2014 Best
Business VoIP Review
REVIEWS AND COMPARISONS
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  • Just me
  • 2–4
  • 5–9
  • 10–19
  • 20–49
  • 50–99
  • 100–249
  • 250–499
  • 500+
How many locations do you have?
Please enter the number of locations.
What is your timeframe?
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  • Less than 1 month
  • 1–3 months
  • 3–6 months
  • 6–12 months
  • More than 12 months
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Displaying 2 - 10 of 12 « prev | next »
Ratings
Overall Rating
Service Plan
Features
Administrative Features
Network
Help & Support
9.10
9.05
8.53
8.40
8.35
8.25
8.25
7.45
6.98
6.90
6.85
5.15
9.00
9.25
8.75
8.13
8.75
9.25
9.25
8.75
6.88
8.13
8.13
5.63
8.75
8.75
8.13
8.75
8.50
7.50
7.50
6.25
6.25
6.25
5.00
3.75
8.75
10.00
10.00
8.75
10.00
8.75
8.75
8.75
8.75
5.00
8.75
5.00
10.00
10.00
7.50
6.25
6.25
7.50
7.50
5.00
7.50
7.50
5.00
7.50
10.00
7.50
8.75
10.00
6.88
7.50
7.50
8.13
7.50
6.25
8.75
6.25
Service Plan
Contract Length (in years)
1-3
No Contract
1-2
No Contract
No Contract
No Contract
1-3
1-2
No Contract
No Contract
2
1
Month-to-Month Option
Keep Original Number
Customizable Plans
 
 
 
Free In-Network Calls
Unlimited Minutes
$
 
1500
International Calls
$
$
$
$
$
$
$
Reduced Price for Multiple Users
 
 
 
 
 
 
w/PBX system
 
Features
Conference Calling
$
 
$
$
w/PBX System
 
Find-Me/Follow-Me
Hunt Groups
w/PBX System
 
ACD Queues
$
$
 
 
$
 
 
Virtual Phone Number
$
$
$
 
$
Mobile App
$
$
 
 
Toll-Free Number
$
$
$
$
$
$
Virtual Queuing System
 
 
 
$
 
 
$
 
 
 
Administrative Features
Online Account Management
Integration with Outlook
$
 
 
Advanced Call Analytics
Call Logs Only
$
Call Logs Only
Call Logs Only
Call Logs Only
 
Call Logs
 
Network
Number of Server Locations
15
9
2
2
Data Not Available
10
3
2
3
3
2
3
Fully Redundant Network
Service Level Agreement
 
 
 
 
 
Help & Support
Money Back Guarantee (in days)
30
N/A
30
30
N/A
N/A
30
30
45
N/A
30
15
FAQs Section
Tutorials
 
 
 
Telephone Support
 
Email Support
24/7 Support
 
Major Issues Only
 
 
Major Issues Only
 
 
Customer/Sales Chat
 
 
 
 
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